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Interac e-Transfer Request Money and Autodeposit for Business

“Riiinnnggg, Riiinnnggg,

Stop spending precious time chasing payments. With Request Money, customers who owe you money will receive an email they can respond to immediately via Interac e-Transfer. (And they’ll receive request reminders if they forget.)

“What was the name of your mom’s fourth grade teacher?”

Autodeposit links your email address to one of your ATB accounts, so all transfers sent to that address will be deposited automatically and securely into that account—no questions asked.

Request Money and Autodeposit are ready for your business to use. Simply reach out to your ATB Online Business company administrator and ask them to give you access by assigning your role the required entitlements.

Ready to get started? Log in to ATB Online Business and click on Interac e-Transfer.

Videos to help you learn more.

All Financial Institutions offering Request Money and Autodeposit

For a complete and up-to-date list please visit the Interac? website.

Free trial period and pricing

ATB is offering your business a three month free trial of Request Money, starting on October 30th, 2017 and ending on April 30th, 2018. After the 3 months trial, each Request Money you send will be $1.50.

Autodeposit is always free to use.


FAQS - Request Money


How much can I request using Interac e-Transfer Request Money?

You can send money requests between $10 and $3000 per transaction, depending on your user entitlements.

How many outstanding requests can I have at once?

You can have up to 250 outstanding requests at a time.

How long before a request for money expires?

Once sent, INTERAC e-Transfer Request Money transactions are available for payment for 90 days. Interac will send an email reminder to the recipient automatically after 7 days and you also have the option to send up to 5 manual reminders to request payment within the 90 day time period.

Can I send a request for money to multiple people in one request?

No, just like when sending a regular INTERAC e-Transfer, INTERAC e-Transfer Request Money transactions must be sent individually to recipients.

Can I attach an invoice while requesting money?

At this stage, you cannot attach an invoice when requesting money through INTERAC e-Transfer. You can include an invoice number and invoice due date within the request for money transaction, along with additional details in the memo/message field.

FAQS - Autodeposit


I have registered for the Autodeposit feature. How will I know when I have received money?

Each time you receive funds through the Autodeposit feature, an email is sent to you with the sender’s name, the amount deposited, and any message the sender included.

How quickly will I receive the money with the Autodeposit feature?

Money being sent to a recipient registered for Autodeposit will take the same time as a regular INTERAC e-Transfer transaction. Most transfers will be sent in near real-time, but there could be up to a 30 minute fraud delay based on the amount of the transfer, and if you have no history of receiving money to that sender before. Once the INTERAC e-Transfer notification arrives, you will have instant access to the money.

Why do I still have to answer the Security Question, after registering for the Autodeposit feature?

In order for the Autodeposit feature to work, both the sender’s Financial Institution and the receiver’s Financial Institution must be capable of handling the transfer. If the sender’s Financial Institutions hasn’t upgraded, you will still be required to manually answer the security question.

How can I change the email address or deactivate my Autodeposit registration?

You can't actually change your email address on an active AD rule. You have to delete the rule and create a new one, so that Interac can send the verification email to the new email address, to have the customer verify it before it becomes active. The only thing you can edit on a rule is the deposit account.

How much does this cost?

FREE! There is no charge to use the INTERAC e-Transfers Autodeposit service at ATB Financial.

I did not receive the Autodeposit registration verification email. What do I do?

If you have not received the Autodeposit verification email from INTERAC, first check your junk email folder. If you still can't find the notification, check that you have entered the email correctly in the rule, by logging back in to ATB Online Business.

*Interac and Interac e-Transfer are registered trade-marks of Interac Inc. Used under licence.?

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